-
How to Fix: Value of Parent Row (days) Not Showing the Sum of the Childrens' Rows (days)
We may have run into a bug with a value on a parent row. The duration of days should be 15 days because the sum of the childrens' rows is 15 (5 tasks, 3 days each), but the parent row displays 25 days. Where could this be pulling from? Can anyone provide some direction? See Row 18 in the attached screenshot. Thanks! Des
-
How can I convert text names to existing contacts in my account?
I manually imported an Excel file into Smartsheet that has hundreds of names as text (no e-mail addresses) which I'd like to use to pull existing contacts in my account. The first and last names match to what's in my account. I've changed the column on my sheet to 'Contacts' thinking I'd be able to leverage contacts in my…
-
Please add admin ability to force password resets
Forcing the reset of a user's password is critical to the security and efficiency of any user management system. Every other web service I can think of that uses an admin/multi-user structure has such a feature. Here are some examples where a forced password reset would be not only useful but dramatically affect the…
-
How to use a value in AVG that is selected from criteria
Hello! Would like to ask a question regarding AVG and the ability to only pick up a value if a certain condition is meet. Here is what I'm using. =IF({Call Center_Help Desk Data Priority} = "Level 1 - Critical", AVG({Call Center_Help Desk Data Value TTFA})) Objective: To pull in a value to be averaged for all Level 1…
-
Connected MS Teams to Smartsheet with Wrong Login - how to change
I've integrated MS teams with Smartsheet, but accidently used the wrong login (a GMAIL login, not the right smartsheet login I am trying to integrate with MS teams) I've uninstalled Smartsheet in MS Teams, and tried to re-add, but no longer get the option to login; and cannot find any option/place to change the login. How…
-
Intranet in Smartsheet - Anyone Successful in Transitioning Policies and Procedures
I am attempting to transition our current Intranet over to Smartsheet and the biggest hurdle I currently have is around Policies and Procedures. We are a ISO certified company so document control is a important issue for us. Our current platform allows for linking within one procedure to possible several other procedures,…
-
How to copy a sheet without updating system generated columns Created By and Last Modified By?
I would like to back up a sheet that contains two system generated columns, Created By and Last Modified By, which currently are populated for all of the rows. When I tried saving the current sheet as a new sheet, all of my rows in the new sheet get messed up because many columns contain formulas that extract the data…
-
Formula to auto-transfer data into another sheet
The company I work for uses Smartsheets to build schedules. We have both weekly and daily schedules. However, I've noticed a lot of our time is spent daily going through and transferring information from the weekly to the daily grids. I didn't know if there was a way for me to auto-link certain grids to a grid on another…
-
I'm creating a form that will require hundreds of entries, how do I make this easy for the end user?
I'm recreating a form that was once a multi-tab excel spreadsheet. This link will be hosted on our webpage and will require users to list up to hundreds of names. What is the most efficient way for them to do this? Should I have them attach an Excel file to the form? I want to be able to upload the names to a potential…
