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Jira and Salesforce Connector in the Integration Panel
August 28, 2025 This release adds the Jira and Salesforce Connector to the Integrations Panel in table view, providing an additional entry point into the Jira and Salesforce Connector. Users can now initiate the creation of Jira and Salesforce Connector workflows from the sheet through this interface, as well as seeing if…
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How to link and sync status where multiple smartsheet rows need to link to a single Jira ticket?
I have a sheet with stakeholder requirements for a software development project. The rows are the individual requirements. Our engineering teams are working in Jira so their work items are Jira tickets. I need to be able to sync the Jira ticket statuses to the relevant line item in Smartsheet. The status sync works fine…
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Jira Connector: sync fields that do not exist in all Jira asset types
We use the Jira Connector extensively and find it very useful in enhancing our productivity. One of the limitations we constantly run into it the inability to sync a field that does not exist in all Jira projects returned by our query. For example, we have a Top Level Project in Jira that we use for the highest level of…
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JIRA connector not loading list of smartsheets in the workflow
Hi Smartsheet Enthusiasts, Have you encountered this issue with JIRA connectors where the list of smartsheet don't load in the view when creating a workflow. This is a recurring issue for me and would appreciate a reason and solution if anyone has experienced this too. Thank you in advance.
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JIRA Connector Not Working For JIRA 10
Hi! We have several integrations set-up with JIRA and SmartSheet with the connector that we paid extra for. The SmartSheet connect stopped working when we upgraded JIRA server from 9 to 10. Now several of our workflows are broken and we've been told by SmartSheet that this isn't on the roadmap until the end of 2025, even…
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Smartsheet's JIRA Integration: When is the tool going to be compatible with JIRA's V10 Upgrade?
We recently moved to Jira v10 due to potential security risks within JIRA and found that the Smartsheet Jira Connector isn’t compatible yet. Given that this connector is a premium add-on, I’d really expect it to stay aligned with major updates like this. Jira v10 was released back in August 2024, and the lack of support…
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Smartsheet Jira Connector compatibility with Jira Data Center v10
June 26, 2025 We are excited to announce that the Smartsheet Jira Connector now supports Jira Data Center version 10! If you have not yet migrated to Jira Data Center version 10, your Jira Connector instance should continue to work once updated. Be aware that when upgrading your Jira Data Center instance from v9 to v10,…
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Are you planning to upgrade to Jira v10 in the near future?
We are evaluating support for Jira v10 for the Smartsheet Jira Connector and would love your input. Your response will help us assess customer demand and prioritize development efforts accordingly. Answer Choices: We have already upgraded Yes, we are upgrading within the next 3 months Yes, but later in the year No, we will…
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How can I pull data from two separate Jira instances projects to single sheet in Smartsheet?
I have two Jira projects which are related to same program but sitting in separate Jira instances. I want to pull tickets related to these Jira project in single sheet so that I can create Gantt Chart view and other reporting at single place for both.
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Allow to edit Jira Project after a Jira Connector is set up
It would be great to be able to update the "settings" tab within a Jira connector, especially to be able to edit the "Jira Project" field to add or remove projects.