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How come linked tickets under the JIRA Epic does not pull into my smartsheet but only child issues?
Hello! How come the linked tickets under the JIRA Epic does not pull into my smartsheet but only child issues pull in? Is there a way to have all tickets tied to the EPIC pull in? Our PROD/ENG sometimes have tickets that were created from someone else but then finds out it relates to the EPIC, so they link it. I want to…
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Jira connector - Duration update in Jira does not update back the end date in Jira
Hello, We use the Jira connector to sync a sheet and a Jira project. The workflow is configured as follow: Start date: Unidirectional Smartsheet -> Jira End date: Unidirectional Smartsheet -> Jira Duration: Bidirectional Smartsheet <-> Jira The idea is to let Smartsheet drive tasks start and end dates but allow Jira users…
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Return of the Connectors Navigation Button on the Sheet!
Hi Community, This release adds back in the “Smartsheet Connectors” button (now as a single button) to the sheet Feature Bar (previously known as the right rail), improving the ease of connecting sheets to Salesforce, Jira, or Microsoft Dynamics 365 and viewing the status of connector workflows. If a workflow exists on a…
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Functions for synchronizing Predecessors and Jira Issue Links
Hi everybody, I am currently trying to set up the smartsheet-Jira-integration. A lot of things really work great but there is one thing.. I want to have Smartsheet as the "leading tool" for handling of predecessors and therefore sync this information to Jira through the issue links field. To give a simple example, I used…
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Jira Connector Set-Up
Upcoming need: I have (say) 30 separate projects in Jira, each with a field called "Status." I have a Smartsheet sheet with those same 30 projects, also with a field called "Status." When someone updates the Status in Jira, I want that new status to show in the Smartsheet "Status" field. I don't have the Jira Connector…
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In Sheets- automating Status in Smartsheet from Jira
Is there a way to automate a column in smartsheet with a workflow from a webpage? Below is my Smartsheet, the final column needs manual update, but I'd like to automate. Below is the web page which has a current workflow pattern, i would like for the updated status from this page to automatically update on my Smartsheet.…
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Jira Connector for Smartsheet Gov
Would like to be able to use this feature in the government environment.
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Include Jira Initiative in group hierarchy
I need more depth to the group hierarchy than is currently supported in the Jira Connector. -- At least supporting up to Initiative would be great. -- It would be even better if you allowed the primary column to sort/indent based on a user defined hierarchy that is created from Jira Issue Type fields. -- Or use the Jira…
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Jira Integration into Control Center
My team currently uses a Jira integration to track ticket statuses for our Acquisitions. We are standing up Control Center and have been told the Jira integration will not be able to be copied over. It would be great to have this integration available in Control Center as well. Without it we need to manually enter the…
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How do I fix Jira Connector "Private Key does not match value in JIRA" error
This morning we started receiving the following error on all of our Jira connector workflows. "Your workflow has been disabled due to the following error: Private Key does not match value in JIRA. Please verify that the Private Key in your JIRA Application Link matches the value in your Smartsheet for JIRA Host listing. To…
