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Is it possible to copy a workflow in the jira+smartsheet connector?
Hi all, Have completed all testing of forumulas in a project we kicked off. Now I want to make that workflow bi-directional between Jira and Smartsheet. I've read you cannot change the workflow, but is there a way to copy a workflow? Thanks in advance.
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If name in this column, put contact in another cell but not the cell with the formula
I'm using the Jira Connector and having a heck of a time getting contacts to sync. I've been through a laundry of ways so now I want to try this. I'm able to bring in the Assignee Display name with no issue in a text column only. Jira connector will fail if a column has a formula (so frustrating, let me tell you!), so I am…
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Smartsheet Jira Connector Support for Atlassian Webhook Limitation Changes
Hi Community, To support the July 2024 Atlassian change to limit each Jira Cloud environment to 100 webhooks, we have introduced a new “Migrate All” workflows button to migrate Jira Connector workflows to the shared webhook model we introduced in November 2023. With this model, your Jira Connector workflows will all…
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Smartsheet - Jira Connector Custom Fields
Hi Smartsheet Community, We are trying to integrate Jira with Smartsheet via Jira Connector and found that only system fields are available for selection and none of the custom fields show up in Smartsheet for bidirectional integration. Our bidirectional integration is successful for Jira System Fields but not unable to…
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JIRA connector error
Hello community, Recently created a bi-directional sync and have experienced some very random errors. This is JIRA coming into Smartsheet and we have it set up to only bring in a JIRA number nothing else. Permissions are set correctly. Has anyone experienced this? "Smartsheet REST exception occurred. Error code: 5536.…
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Invalid response from JIRA. statusCode: 400 - Original Estimate issue resolved
For anyone who is interested, I was encountering the following error when trying to sync a Duration field from Smartsheet to the Original Estimate field in Jira via the Connector. Invalid response from JIRA. statusCode: 400, reasonPhrase: Bad Request Field 'timetracking' cannot be set. It is not on the appropriate screen,…
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Help Article updates
Hello Community, We’ve created new content to highlight specific capabilities: Jira Connector Learning Track Salesforce Connector Learning Track Integrations and Add-Ons Learning Track We’ve published the following new articles: Admin Center: Manage authentication options Admin Center: Apply security settings to forms…
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Create chatgpt and other LLMs integration connector
Companies are adopting LLMs, either popular options, or their own versions built in house. It would be a useful feature to create API/Connectors similar to Jira Connector, allowing users to connect their Smarsheet account to their preferred LLM (either a popular choice or an in-house option) inside smartsheet. A company…
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Formula that returns the title of any Issue Links in a Smartsheet linked to Jira project
Hello! I have a sheet that is linked to a Jira project, and for Bug tickets, I'd like to see the titles of the blocked issues. Typically, I would use an INDEX/MATCH formula, but I'm not sure of the best way to isolate the issue key(s) from the Issue Links field so I can use it as the lookup value. In some cases, a Bug…
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Change the JIRA account an individual Smartsheet user is connected to
We were in the process of setting up a generic user to create JIRA connector workflows and did not have a user created in JIRA that matched. One of our users mistakenly connected the generic Smartsheet account to his own JIRA account and now we only see his JIRA projects. We've been told the only way to reset this is to…
