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how to link comments in jira ticket to smarsheet via the connector?
i have a connection established between jira and smartsheet via the jira connector as recommended by smartsheet which enables the flow of information bi-directionally. i am looking for comments within a jira ticket to be visible in smartsheet via the jira connector. any idea on how to do that? i don't see any fields while…
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Jira - Smartsheet Connector
Hi Team, I have setup a connector between jira and Smartsheet and the data is flowing bi-directionally without any issues. However, if i delete a ticket from jira, it is not getting updated in the Smartsheet. Rather, I have to resave the entire workflow by selecting edit workflow option (where i don't make any changes) and…
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Merged: Jira Custom Field Compatibility
This discussion has been merged.
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Merged: Jira Connector Dashboard - Allow for Transfer of Workflows
This discussion has been merged.
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How can I update Jira comments via Smartsheet (and vice versa)
I use Smartsheet with the Jira Connector (I am on Jira Data Center) for project management. I make frequent updates to the “latest comments” column in Smartsheets to provide commentary on certain Jira cards. The issue with this is that comments about cards are either in Smartsheet, or in Jira, but not both. Here’s an…
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JIRA connector to support custom hierarchies
The JIRA Connector does not currently support custom hierarchies above epic level that are created using Portfolio or Advanced Roadmaps Jira add-ons (such as Initiative, Program and Feature Porfolio fields). In order to sync data from the Issue Class -field, I want to create separate workflows for each JIRA Project type.
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Smartsheet Connector "Recycle Bin," to recover deleted/disabled Connector workflows
Please add a "Recycle bin" type feature to Smartsheet's Connector to allow for deleted and disabled connectors to be easily recovered! Received an emailed alert on Saturday that a connector workflow (in the Smartsheet + Salesforce Connector) had been disabled due to a Salesforce user credential expiring. Despite…
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Smartsheet JIRA connector not pulling custom fields
Hello Smartsheet Community, We recently setup the connector and the initial connection works. However, none of our custom fields show up in the workflow wizard and all I see are the standard out of the box fields that are available in JIRA. Here's where it gets interesting, we have similar custom fields in other JIRA…
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Can't get my Assignees in Jira to sync over to Smartsheet
I've set up a connector to track certain Jira tickets over in Smartsheet as well. Even though I used the Contact List type of column, the Assignees are not coming over to the Smartsheet through the connector. I've tried everything I can think of to fix this. Does anyone know why this happens and how to fix it?
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Has anyone used Jira connector and Data shuttle to create Dashboards?
Hello, I am currently integrating into a new team and need to centralize information from various sources. As the team is geographically dispersed and uses different systems and admins, most data sources are in Google Sheets and Jira tickets. My goal is to create a single storage area and develop timelines and dashboards…
