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I use Smartsheet with the Jira Connector (I am on Jira Data Center) for project management. I make frequent updates to the “latest comments” column in Smartsheets to provide commentary on certain Jira cards. The issue with this is that comments about cards are either in Smartsheet, or in Jira, but not both. Here’s an…
The JIRA Connector does not currently support custom hierarchies above epic level that are created using Portfolio or Advanced Roadmaps Jira add-ons (such as Initiative, Program and Feature Porfolio fields). In order to sync data from the Issue Class -field, I want to create separate workflows for each JIRA Project type.
Please add a "Recycle bin" type feature to Smartsheet's Connector to allow for deleted and disabled connectors to be easily recovered! Received an emailed alert on Saturday that a connector workflow (in the Smartsheet + Salesforce Connector) had been disabled due to a Salesforce user credential expiring. Despite…
Hello Smartsheet Community, We recently setup the connector and the initial connection works. However, none of our custom fields show up in the workflow wizard and all I see are the standard out of the box fields that are available in JIRA. Here's where it gets interesting, we have similar custom fields in other JIRA…
I've set up a connector to track certain Jira tickets over in Smartsheet as well. Even though I used the Contact List type of column, the Assignees are not coming over to the Smartsheet through the connector. I've tried everything I can think of to fix this. Does anyone know why this happens and how to fix it?
Hello, I am currently integrating into a new team and need to centralize information from various sources. As the team is geographically dispersed and uses different systems and admins, most data sources are in Google Sheets and Jira tickets. My goal is to create a single storage area and develop timelines and dashboards…
Hello! How come the linked tickets under the JIRA Epic does not pull into my smartsheet but only child issues pull in? Is there a way to have all tickets tied to the EPIC pull in? Our PROD/ENG sometimes have tickets that were created from someone else but then finds out it relates to the EPIC, so they link it. I want to…
Hello, We use the Jira connector to sync a sheet and a Jira project. The workflow is configured as follow: Start date: Unidirectional Smartsheet -> Jira End date: Unidirectional Smartsheet -> Jira Duration: Bidirectional Smartsheet <-> Jira The idea is to let Smartsheet drive tasks start and end dates but allow Jira users…
