Invalid response from JIRA. statusCode: 400 - Original Estimate issue resolved

Philip Robbins

For anyone who is interested, I was encountering the following error when trying to sync a Duration field from Smartsheet to the Original Estimate field in Jira via the Connector.

Invalid response from JIRA. statusCode: 400, reasonPhrase: Bad Request Field 'timetracking' cannot be set. It is not on the appropriate screen, or unknown.

Searching around, I found this old post, but it didn't resolve the issue for me.

Based on the error code, I checked the screen configuration and could not see Original Estimate in the list of field options to add. However, as it turns out, the Time Tracking field was available, so I added that and it resolved the issue.

I used to use Jira a lot and I remember Original Estimate and Time Tracking being very tightly linked, but I'm a little surprised this wasn't more explicit as a configuration option, given that Time Tracking is a field in its own right.