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Smartsheet Connector "Recycle Bin," to recover deleted/disabled Connector workflows
Please add a "Recycle bin" type feature to Smartsheet's Connector to allow for deleted and disabled connectors to be easily recovered! Received an emailed alert on Saturday that a connector workflow (in the Smartsheet + Salesforce Connector) had been disabled due to a Salesforce user credential expiring. Despite…
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Smartsheet JIRA connector not pulling custom fields
Hello Smartsheet Community, We recently setup the connector and the initial connection works. However, none of our custom fields show up in the workflow wizard and all I see are the standard out of the box fields that are available in JIRA. Here's where it gets interesting, we have similar custom fields in other JIRA…
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Can't get my Assignees in Jira to sync over to Smartsheet
I've set up a connector to track certain Jira tickets over in Smartsheet as well. Even though I used the Contact List type of column, the Assignees are not coming over to the Smartsheet through the connector. I've tried everything I can think of to fix this. Does anyone know why this happens and how to fix it?
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Has anyone used Jira connector and Data shuttle to create Dashboards?
Hello, I am currently integrating into a new team and need to centralize information from various sources. As the team is geographically dispersed and uses different systems and admins, most data sources are in Google Sheets and Jira tickets. My goal is to create a single storage area and develop timelines and dashboards…
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How come linked tickets under the JIRA Epic does not pull into my smartsheet but only child issues?
Hello! How come the linked tickets under the JIRA Epic does not pull into my smartsheet but only child issues pull in? Is there a way to have all tickets tied to the EPIC pull in? Our PROD/ENG sometimes have tickets that were created from someone else but then finds out it relates to the EPIC, so they link it. I want to…
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Jira connector - Duration update in Jira does not update back the end date in Jira
Hello, We use the Jira connector to sync a sheet and a Jira project. The workflow is configured as follow: Start date: Unidirectional Smartsheet -> Jira End date: Unidirectional Smartsheet -> Jira Duration: Bidirectional Smartsheet <-> Jira The idea is to let Smartsheet drive tasks start and end dates but allow Jira users…
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Return of the Connectors Navigation Button on the Sheet!
Hi Community, This release adds back in the “Smartsheet Connectors” button (now as a single button) to the sheet Feature Bar (previously known as the right rail), improving the ease of connecting sheets to Salesforce, Jira, or Microsoft Dynamics 365 and viewing the status of connector workflows. If a workflow exists on a…
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Functions for synchronizing Predecessors and Jira Issue Links
Hi everybody, I am currently trying to set up the smartsheet-Jira-integration. A lot of things really work great but there is one thing.. I want to have Smartsheet as the "leading tool" for handling of predecessors and therefore sync this information to Jira through the issue links field. To give a simple example, I used…
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Jira Connector Set-Up
Upcoming need: I have (say) 30 separate projects in Jira, each with a field called "Status." I have a Smartsheet sheet with those same 30 projects, also with a field called "Status." When someone updates the Status in Jira, I want that new status to show in the Smartsheet "Status" field. I don't have the Jira Connector…
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In Sheets- automating Status in Smartsheet from Jira
Is there a way to automate a column in smartsheet with a workflow from a webpage? Below is my Smartsheet, the final column needs manual update, but I'd like to automate. Below is the web page which has a current workflow pattern, i would like for the updated status from this page to automatically update on my Smartsheet.…