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Jira Connector support for OAuth 2.0 now generally available
February 24, 2026 The Smartsheet Jira Connector now supports OAuth 2.0 authentication, aligning with Atlassian's latest security standards. This update brings enhanced security, a streamlined consent flow, and better compatibility with future Jira updates — so you can keep your integrations running smoothly and…
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Changes to Smartsheet login experience: What admins should know
Smartsheet will be rolling out changes to our web login experience in early February 2026. These changes pertain only to the user login flow and do not affect authentication behaviour, provisioning, or SSO settings. This refresh improves clarity and reduces friction during sign-in. No action is required – users will simply…
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Separate Automations from Safe Sharing
At this time, Safe Sharing also restricts automation emails to only the emails added to the safe list. https://help.smartsheet.com/articles/855284-security-controls-enterprise-only Wishing we could separate this: We have use cases where we do not want to share a sheet with a 3rd party, but we still need to send them…
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MFA rollout bug - tool to bulk exempt users
While doing an internal collaborator MFA rollout, I encountered a bug that was forcing non-internal domain collaborators to enroll in MFA. We have an Enterprise plan and one of the reasons we are on Enterprise is that it allows domain-level MFA selection. For whatever reason, it is now not possible to undo the MFA…
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Admin Access
I'm one of two Admins for Smartsheet for the city government. We're very guarded when handing out licenses and have guidelines for Workspace creation. One of those guidelines is that they have to add both Admins to their workspaces (w/admin permissions) so that when they run into problems, we can easily help. We still get…
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Smartsheet Backup and Recovery
We would like Smartsheet to provide a mechanism to do a full backup and restore of related files. While a step in the right direction is the ability to restore to a previous version of a sheet, we find that in an integrated environment, this would not be sufficient: We have a single worksheet that drives multiple reports…
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Session timeout controls for system admins - now generally available!
October 30, 2025 System Administrators in Business and Enterprise plans can now configure how long users stay signed in before being logged out for inactivity — anywhere from 15 minutes to 30 hours. This update makes it easy to align Smartsheet session policies with your organization’s security and compliance standards,…
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Authenticator app MFA for non-SSO login - now generally available!
October 30, 2025 Smartsheet users can now secure their accounts with authenticator-app multi-factor authentication (MFA), available at no additional cost for all plan types. With this update, users who sign in without SSO can verify their identity using trusted authenticator apps such as Microsoft or Google Authenticator —…
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Preparing for a Password-Free Future in Smartsheet: Share Your Feedback!
As part of our ongoing commitment to security and authentication best practices, we are preparing to deprecate password-based login for Smartsheet accounts. Our goal is to transition to more secure authentication methods, such as email-based Time-Based One-Time Passwords (TOTP) and eventually full two-factor authentication…
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Enforcing MFA for all users (not only Members) and for all login methods?
We use Smartsheet for several of our clients. One of our clients has requested that we enforce multi-factor authentication (MFA) using an authenticator app such as Google Authenticator or Microsoft Authenticator. My colleague (our Smartsheet admin) enabled MFA in the admin settings, but we are running into two issues: Only…