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Document Builder Not Opening
This was under a different thread, but as I kept investigating, I figured out it is related to local settings. When I start the document builder it faults out with: However, it works fine on my Surface GO. This leads me to point to some sort of settings and browser control. All pop-ups are allowed, and all cookies are…
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Copy/Clone WorkApp Roles
If you have a WorkApp with multiple assets and multiple roles, it would be faster if you could copy a role rather than create each role from scratch
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Smartsheet Backup and Recovery
We would like Smartsheet to provide a mechanism to do a full backup and restore of related files. While a step in the right direction is the ability to restore to a previous version of a sheet, we find that in an integrated environment, this would not be sufficient: We have a single worksheet that drives multiple reports…
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Separate Automations from Safe Sharing
At this time, Safe Sharing also restricts automation emails to only the emails added to the safe list. https://help.smartsheet.com/articles/855284-security-controls-enterprise-only Wishing we could separate this: We have use cases where we do not want to share a sheet with a 3rd party, but we still need to send them…
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Configure Primary Domain in Safe Sharing
When we configured Safe Sharing this week, we added all of the domains in our organization except for the primary domain cswg.com. This did not limit any internal sheet sharing , but it did cause a firestorm of automations failing. Multiple licensed users suddenly received emails from SS saying one or more automations had…
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Safe Sharing Awareness When Configuring Automations
If you have configured Safe Sharing, so that sheets cannot be shared outside of your organization(s), there is an option to prompt/lead users to a custom URL. This could be your own internal company policy or form. We have set up a custom dashboard where we have embedded both the text of our policy and a Smartsheet form to…
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We’ve Enabled Workspace Backups for the EU!
Hi Community, We’ve got good news for our friends on the other side of “the pond”. We've enabled the backup of workspaces in the EU to get to parity with the Commercial US instance. Workspace backups include preserving sheet data, etc. from the workspace of origin to help keep your data secure and ensure confidence in…
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Admin Center - Form Security - Permission Inheritance - Downgrading
Hi everyone. This question requires a somewhat urgent answer. Any help would be appreciated. Will current sheets retain their higher security permissions, if I downgrade the global settings to less secure for future Sheets/Forms? My concern is that if I reduce the global settings, all previously created Forms will now…
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Sheet access report should include licensed, unlicensed, or "other" indicator
It would be helpful if the sheet access report identified the users in the sharing list as a licensed, unlicensed, or Other (Smartsheet Contact). This would assist with auditing the use of our objects and terminating access when people leave or should no longer have access. Currently, this can be accomplished by "joining"…
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Owner report for My Smartsheet Contacts
In our opinion, Smartsheet Contacts need better oversight and controls. In cases where an owner leaves or transfers and the System Admin transfers their sheets to a new owner, the new owner inherits the shares that were made to the previous owners' contacts, however, these contacts don't show up in their My Smartsheet…
