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Why the dropdown menu is not searching for the first characther anymore?
Since a few days ago, the smartsheet started working differently. I used to write in a cell with dropdown menu the number "5" for example, and would show me the option "5 - built" straight away as first option. Now if I do the same, the first option that appears is "0.5 - waiting", this is really annoying because after…
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Display Attachment Names in a Column
Hi everyone, Is there a way to display the attachment name(s) in a column?
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Automation to Only Include Attachments and Comments
Currently an Update Automation and a Request for Approval Automation cannot only include the Attachments and Comments. It must also include another column. It would be nice to have an automation that only includes Attachments and Comments. This would allow someone to review the attachments and provide comments when there…
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Repeatedly Invalid Yet Operating Automation
I am having a problem with an automation. Whenever it gets triggered I receive an email notifying that part of it is invalid. I go into the automation, resave it, and it will run just fine. I have tried deleting the workflow and remaking it and have tried deleting it and splitting the steps into separate workflows. Any…
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Paid Pro account lost ownership and access to sheets after March 2026 login update
Hello, I am posting this publicly because my support case has been open since March 11, 2026 without resolution. Case: 09052171 My paid Pro account started failing after the March 2026 Smartsheet login/platform changes. I am currently experiencing: Sheets becoming read-only Newly created sheets disappearing or failing to…
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When Collapsing Card in Board View - Collapse all Data from the Card
Currently, when a user is in the Board view and has collapsed a card, the title still displays and obscured the next card to the right. The only way to collapse the title is to click somewhere else on the sheet. This is visually confusing and annoying to the presenter/user. In the screen shot below, the card for Ken Spaeth…
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Printing Survey Questions and Answers
I have created a survey and had to use the Title box in the form builder to ask the question. This question does not display on the grid column. I would like see the question on the grid sheet and be able to print it with the "Title/Subtitle/Description" showing on the printed page. I know I can do a document builder…
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What are Smartsheet retention settings
I am being asked what are the standard retention settings for Smartsheet, and are they able to be set by our company, or is this something hard set by Smartsheet? If changeable where is this set?
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Expense columns are not syncing
The formula has been corrupted and all we have are 0's. They are in our PO Expenses but not syncing with the job.
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Project Management Workflows in Smartsheet – Looking for Input
Hi Smartsheet Community, I’m looking for some ideas and best practices on how others are managing project tasks and ownership within Smartsheet project plans. Our team is trying to build a cleaner, more standardized process for tracking project work, especially around assigning tasks, managing updates, and keeping project…