-
Urgently in need of an response from Smartsheet
I understand this is not a place to deal with indivisual cases, but as I cannot reach anyone in Smartsheet, I've decided to write here. Thought I've been trying to contact Smartsheet since mid-November either through "Contuct us" on the website or directly with a sales representative, I haven't received any response yet.…
-
Do not want Cells with "N/A" figured in my formula
=SUM(CHILDREN()) / (COUNT(CHILDREN()) + COUNTIF(CHILDREN(), "")) I am using the above formula for percent complete in my project plan as seen by my picture. My question is when certain parts of the project have not been started yet how do you exclude the cell with the "N/A" value in it from being calculated?
-
Sheet count
I have an individual account which allows me 10 sheets. If I decided to delete a sheet after use will that restore 1 back to my remaining sheets???
-
Column Header Alterations
Is there a way to alter the Column Headers? IE Bold or Sizing or Font? I haven't seen any of these options but I just want to verify that it is truly the case.
-
Graphing Data
Hello All, I am trying to build a graph of data and I was hoping someone had some ideas for me. Scenario: Multiple locations use a form to input data on incidents that occur at their location. The form has them input incident type (from a dropdown list), time of day (from a dropdown list), their location (from a dropdown…
-
Rostering for Global Customer Support
Hi, I have been asked to create a roster that covers customer support across different time zones and shows who is available (human resources), who is on leave, time, names of the support person and who is on call. Also, includes our contractual obligations with customers in an easy display view to the eye. Do you think…
-
Links are not working from published reports
Nov 20th the ability to click on links in reports stopped working! I have submitted tickets and not a single reply or any help of any kind! Example = https://goo.gl/maps/cX1j23VBCMX1Zxde7 returns this: This site can’t be reached https’s server IP address could not be found. * Search Google for https goo maps…
-
Is There Really No Built-in Log\NL Function?
My team and I are trying to implement our escalation algorithm in smart sheet but it would seem that SS can't compute natural log in formula. Are we missing something; Why is the SS math library so dumbed down? Below is the formula in Excel we are trying to migrate. =ROUNDUP(LN(A2)/1.609437912,0)+1 WHERE: A2 is a user…
-
Set default text for a given cell
I am creating a template and would like certain cells to give an example or show what type of information should be entered. The default text should be in that cell always unless other text is entered in. If the newly entered text is deleted, the default text would show up again. In doing some research, this type of field…
-
Rows lose custom order when using Jira connector
Hello everyone, I've been using Smartsheet to keep a timeline for my projects in Jira. So far everything has been working great but I noticed an issue when reordering rows. When I do this, after a few hours, the rows will return to their original order. I have contacted support and they tell me that if a bidirectional…