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Why am I receiving automation email replies?
I set up an automation that will send a PO request to external clients. When they reply to the automated email it comes to my email address and not the person that was requesting the PO. 1. Does it come back to me because I created the automation rule or because I own the sheet? 2. If I sent an update request instead of an…
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Increased Cell references
Anyone know when (or if) Smartsheet plans to increase the number of cross-sheet cell references? I am getting this message now in my sheet, and its frustrating because I feel I have only started to truly make my sheet smart and truly useful. Does anyone have any "best practices" to share? I am currently referencing 5 or 6…
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Auto-populating dates
I have several categories in my 'Status' column. (Sprint Backlog, Planning, In Progress, In Review, Changes, Print Files Ready, Print Req Sent, With Printing Services, Complete, Blocked) I would like to have a date automatically populate when the Status becomes 'In Review'. Then, once that date is populated, and if the…
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External Inputs
What types, if any, of external input from other programs is SmartSheet capable of handling/using? IE, is there a way to set up a sheet so that whenever a certain program updates its information your sheet does as well? If so, what types of programs function in this way with SmartSheet? Is it limited in scope or is there a…
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How do I address a "pending" update request?
Hi I'm new to Smartsheet and can't seem to find how an answer to this. I've just located an Update request that has a pending status (found in smartsheet, not an email). How do I actually action the request and change the status from pending to complete? thanks
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Delete License User request
A new user at my company inadvertently sent a license request. I can't find an option to delete it. Help?
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Mandatory or Required fields to complete in a smartsheet
I have a need for users when updating or entering data in a cell in a smartsheet that they must complete some mandatory fields. A webform has this function, however on existing rows it would be ideal to have users who are given updates or entering in a new row to have to complete some mandatory fields before final saving…
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Sending UPDATE REQUEST to External Emails
UPDATE REQUEST to EXTERNAL Emails Problem statement: We tried to send thousands of "Update Requests" to external email addresses using one Smartsheet as the source so that responses can be collated centrally. This is to avoid sending an email to each external email or sending a blanket BCC email to the same addresses. None…
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Testing Workflows (Update Request Notifications)
Hello, I am testing a WF and I am not receiving the notifications via email like I thought I should be. I have attached screen shots of what I have set up. While I am testing the update request action, I am the specified recipient for each of the actions. Here is the process breakdown: * End Users fill out form and checks…
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Date column formatting
Hi! In regional settings, I can change the default date format for a particular region. I'm not able to find anywhere to change the default manually other than creating another column with a formula. For example, I'd like to just have the date show month/day. Is there a place to do that? Thanks, Richard
