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User Subscription Model: Non Admin access to Users Seat Type
Hello, I am a System Admin and want to provide assistance for Workspace Admins at my company with regards to User Seat Types. From this help article: https://help.smartsheet.com/articles/520104-share-sheets-reports it mentions this: "Ensure that collaborators you’re sharing your sheet or report with have the right account…
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Why can't I enforce MFA on our org/team accounts
Hi, I have two situations: My admin account which I am using for this question does not have any MFA tab able to enable 2FA. I only have Authentication section on the Admin Center which is not helpful either. 2FA does not exist as well on my teams individual accounts which means we can't enforce any 2FA. Does this have to…
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Ownership Transfer issues
I have followed all directions in transferring ownership, and have done so before without issue. But currently, sheets within the workspace now show a never-ending "Loading" icon where it should show ownership. And all attempts to transfer ownership fail. Even when the transfer request is sent and immediately accepted, it…
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References applicable by workspace
I really appreciate the current cross‑sheet reference functionality in Smartsheet but creating additional references for the same source sheet—especially after one already exists—can feel repetitive. It would be incredibly helpful if, once a cross‑sheet reference is created, that reference became accessible to all other…
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Stop pop up when hovering cursor over sheet name
Whenever I hover my curser over a sheet name I get this incessant pop up right below my cursor showing me the name of the sheet. (e.g., I open a workspace and put my cursor over Sheet 1. A pop up appears below it with "sheet 1". This is blocking my view of the other sheets I want to see). I find this remarkably distracting…
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Group WorkSpaces and organize them in "folders"
I would love to see a way for us to be able to "Folder-ize" WorkSpaces that have been shared to us by others. To be able to group those WorkSpaces by the department that it belongs with to make it easier to find and to support. Especially for those of us within our District who are the ones responsible for training and…
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Merged: Allow the ability to organize workspaces/put into folders
This discussion has been merged.
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File Library - thoughts
Before File Library, we set up our workspaces by Department - for example our Graphics and Merchandising Department work together so the folders that belong to all of Merch and all of Graphics Team are in one Work Space. Now that we have File Library, this doesn't really make sense if I want to use it for example a Library…
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Saving rich sheet as a template for new clients
I have rich workspace with multiple sheets, links, formulas, forms, reports and workflow and sample data. I want to be able to save and restore the package for new clients in their own workspaces. How can this be done? I note that Request Backup and Export does not provide this functionality.
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Some team members can't assign others
We've recently started a new ticketing system on my team using Smartsheet. Overall it's going well, except for some reason, some of my team members are unable to assign tickets to others. The names don't show up when they start to type it in. I've checked, and they have the same access as everyone else. What could be…