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Copying row from one sheet to another
Hello, I am trying to copy a row from someone else's intake sheet into one of my intake sheet using a templated automation. However, when I try to add the automation to the other user's sheet I can't find my sheet. Do both Intake sheets need to be in the same workspace for this type of automation to work?
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Warning when adding items to a collection
Hi everyone! I have a workspace. I created a collection within that workspace. I add items from that same workspace to the collection. For any item selected within that workspace, I get a warning that I am adding items from outside of the workspace. Everything works fine afterwards but that is still annoying to get an…
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Save as new//100 sheet limit - work around?
Hi - Does anyone have a workaround for this? I have a client where i have stripped the workspace back to around 150 sheets - they need to be able to replicate this workspace. I'm getting the same error message when trying to copy the workspace via the API - The end result means that due to this limitation, someone has to…
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I upgraded from free to pro. I cannot access my sheets or Smartsheet support. Help?
I recently upgraded to a paid Pro account. The day I upgraded I could access everything I had created. I created a new sheet and it put it in a new untitled workspace. When I went back to access my other (previously created) Workspace today, I get a message "An error has occurred in Smartsheet." I've logged out and logged…
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Drag-and-Drop in Workspaces now generally available!
October 28, 2025 Users can now reorganize Smartsheet items in Workspaces quickly by dragging items between Workspaces folders and subfolders. Drag-and-Drop movements will simplify how users organize Smartsheet items between folders quickly and with ease. Environment Availability: All Plan Availability: All Subscription…
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Workspace Access Approval Role
Hi, I am part of a very large organization where hundreds will have Admin access to hundreds of Workspaces in order for them to contribute and make full use of Smartsheet features. Currently All Smartsheet workspace Admins receive Workspace access email alerts. Which means hundreds of team members will effectively be…
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Sharing Report but Not the Source Sheet
I would like to share a report, but not the source sheet. The source sheet has personnel information that I do not want to share with our customer, but I made a report with the information I am comfortable with sharing. However, when I share the report, it is blank because the customer doesn't have access to the source…
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Automation for entire workspace?
Is there a way to setup one automation that is used on all sheets within a workspace? I would like to be able to edit one automation instead of editing the same automation on 30 separate sheets that are in the same workspace. The sheets have the same columns. When the completed checkbox is checked, the approval automation…
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Plan level visibility in Workspaces now available
October 15, 2025 Users will now know which plan their workspaces belong to with a new plan identification chip located at the top of the Workspace panel. Learn More Environment Availability: Commercial US, Commercial EU, Commercial AU Plan Availability: All Subscription Model Availability: Legacy and USM Stay informed by…
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VLookup returns nothing for assigned to requiring multiple answers
Hi All, I am working on a project plan where I have a drop down that I can select multiple roles to assign a task to. The Vlookup references a contact list of single role, single assigned to. When using a simple vlookup formula, it will give a single answer where there is a single assigned to, but what do I do to make it…