nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Smartsheet Community

Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.

Welcome!

Link to Unknown Sheet

scott.barrett

We are experiencing issues with "links to unknown sheets" popping up. See image attached.

We are saving the sheet that the link is going to as a new sheet (almost like using it as a back up), but we are clicking so that the "links do not carry over", so it should not be happening from this task.
We have no way of where the link is trying to read, since it is unknown. So, we don't know what task is causing this.
We do not think anyone else is accidentally saving as new, but it is odd that anyone with viewer access can save as new.

Any ideas?

Scott

Link Unknown Sheet.jpeg

Find more posts tagged with

Forms

Construction

Sheets

Sharing and Collaboration

Security

Support

IT & Operations

Cell linking

Comments

J. Craig Williams

This is related to either:

1. The sheet being deleted

2. The sheet's permissions being changed (possibly by moving it)

There is a related open issue that the developers are working on. I'm told they are hoping it will be in the next release (March)

If this just happened, check your Deleted Items folder for any Sheets that may be a possible source of the error. Owner of the workspace will have the item in their Deleted Items folder, regardless of whether they deleted it or not.

To check for the second, ask colleagues to check for connection too or if they may have done something to cause it.

In addition, after you perform the Save As New operation, wait 2 hours, make some small change to the sheet (anything that requires a Save), and then save it.

Craig

J. Craig Williams

See images.

When the mouse is hovered over the popup and over the <unknown sheet> line, a "delete" option appears.

I don't know if that is new and if so, how new, but it will remove at least one type of link to <unknown sheet>

Craig

Kirstine

This isn't working for me.

I get the delete option when I hover on the 'Used in formula on' (which I want to keep!), but when I hover over the 'Sheet' part I get nothing...!

Am I doing it wrong?

Sign in to join the conversation!

Quick Links

Trending discussions

MOVE ROW Lost Attachments
I was archiving critical accounting data from one sheet to another by moving the rows. This is something I've done countless times in the past decade of using Smartsheet. This time, after moving nearly 3500 rows of data, I realized none of the attachments moved with the rest of the data. I've opened a case but have had…
Copy/Paste in Table View
Hi Team Is there an update on this Community post from a year go? Issues with copying in the Windows App - Table View - Smartsheet Community I have confirmed in both Desktop and Web Applications, and on multiple browsers where the Clipboard setting in "ALLOWED", but the copy/paste CTRL-C/CTRL-V is not working. It doesn't…
User not showing up to assign roles
I have a user that has accepted their invite. They do not show up in the roles section for me to assign the user roles.