Forms
Discussion List
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New rows added no longer triggering automations (post-Jul. 30 outage)
Hello, I have a sheet where whenever a new row is added (via form), an automation is triggered to copy that row to a secondary sheet. Since the outage on July 30th (via Smartsheet status), that workflow is no longer triggering upon rows being added. I am going through and manually triggering that automation now, and it's…
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Smartsheet Now Adding Date Stamps when Fields are Blank
Smartsheet just started adding date stamps when fields are blank. As far as I can tell, this started around August 3, 2026. I have several sheets set to date stamp based on when another field is changed to any value. For example, on one sheet the Trigger is "When rows are added or changed", when BPO# changes to any value.…
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Issues with Forms
Hello Community! My team experienced the following issue in the past 2 weeks: in Calendar View we can't anymore open Forms from the upper menu. We can only open Forms from the side menu, clicking on the Workpace icon. Anyone else experiencing the same problem?
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Feature Request: Allow Forms to Update Existing Rows (Form-Based Update Requests)
Smartsheet Forms are an excellent way to collect information, especially with the addition of conditional logic, required fields, and file uploads. However, one significant remains: Forms can only create new rows. Many organizations use Smartsheet to manage business processes throughout the lifecycle of an existing record.…
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Form - contact fields updating to override emails?
For years we have used a contact column to gather emails via forms which allow us to send emails but also lookup in other columns supervisors, etc by calling another directory sheet with the user email. Typically, if you try to type the email address in via the sheet, it will auto recognize the internal contact and place…
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Form Autofilling Field with Conditional Logic
Hello. I am currently making a form to track events associated with current locations. These locations will be referred to by their unique, 5 digit ID; however, this form will be used by many different people in and outside the organization, so I would also like to display the physical location so people can double check…
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eMail not being correctly recognized in Contact field, creating a problem in FIND formula
I have build a email validation in my sheet where entered emails from a form are entered in a contact field. another field verify the address and validades using the following formula: =IF(FIND("@xxxxxxx.com", [Student eMail]@row) = 0, 0, 1) if the checkbox is triggered (=0), then the registration is valid, and the the…
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Form stopped working after upgrade
I have a sheet that I created in a previous version, and it had a form. I was recently upgraded to a newer version and now my form is not working. I created a new form for the sheet, and it is giving me an error also. Does anyone know what I can do to fix this? The error says Form Unavailable. Sorry, the form you're trying…
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Anyone else seeing Form Unavailable messages starting to pop up?
Recently i have been seeing "Form Unavailable" show up on Forms taht have worked without issues for ages. I thought it might be connected to Table View, but I am not sure for certain. One is on a newly created form and the other is on a sheet that I converted to Table view, because we were hitting the 500K cell limit (so…
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DocuSign Responses Not Showing In Smartsheet
Over a month ago my Smartsheet stopped receiving responses back from DocuSign. I have talked to Smartsheet support a few times with them just saying it is a mapping problem but all of our sheets and templates do not work. The information that they do give does not make any sense and they do not expand or give details on…