Forms

For some reason, when non-licensed contact users are sent fields to update via the "Request an Update" automation they are now prompted to get a Smartsheet license. We've gotten several complaints from customers, and our data is being negatively impacted as a result. This is a new error that seems to align with the roll…

We are getting duplicate notifications from our automations. These automations have been in place for over three years and have never done this before. There have been no changes made to any of them. This is happening on a variety of sheets and a variety of automations. It started sometime about mid August. Is anyone else…

We are trying to automate the population of image thumbnails into a Smartsheet sheet containing approximately 1,885 asset records. Current setup: - Each row contains a unique Asset ID (e.g. ID-01897) - We have a matching image file for every Asset ID (ID-01897.jpg, ID-01896.jpg, etc.) - Images already exist locally and can…

I’m having a problem with Umlauts (ä, ö, ü, etc.) not displaying correctly in Smartsheet following form submissions. �� The issue impacts all fields and seems to occur during the data ingestion from a form to the sheet. It started recently, even though I haven’t changed any settings. My personal regional setting is German.…

We have recently experienced an issue with the date field on forms no longer accepting non-date values. This is despite the date column on the sheet being set with the "Restrict to dates only" setting toggled off. The forms have not had any configuration change and have previously accepted non-date values (last recorded…

I have created a Smartsheet form that passes through multiple people after the original form submission through "request an update" function. I'm having issues as the form logic for the follow up questions is not working. I have tried doing a work around by using help text in the "description" box, or even adding headers.…

We are trying to implement something that works like this: Team members would report on projects and tasks they are working on by completing a form that includes information such as the project name, status, barriers, notes/narrative, and who the item should be assigned to. Leaders would then receive those updates. The…

Every dashboard I've created, whether it's in my workspace or a teammate's, they come up completely blank when opened. There's zero content, not even an edit option. The same type of issue with forms - I can only view the form I created - there's no edit or even viewing the structure on the back side. My work is completely…

Hello Community, I am not sure where to start with this project: I have a class attendance sheet that I'd like to build further and I'm not sure where to go with it. Here are the parameters: I have several groups of participants (cast members for various entertainment productions). Each group has different numbers, as they…

Hi everyone, We've been using Smartsheet Forms with QR codes as part of our in-person trainings for the past six months and have had a great experience overall. This week was the first time we've encountered an issue. During one training, 2 out of 7 attendees received Safari's "This Connection Is Not Private" warning…