Forms

For a user access smartsheet, how would we add an automation that changes a cell value where the Requestor Email is the same as the User Email for specific roles? We do not want the person requesting access to be the same as the user for who access is being requested, as certain roles should not request access on their own…

You can now add your own privacy notice to every form across your organization. Configured once in the Admin Center, your custom policy automatically appears alongside Smartsheet's own privacy policy on every form, both new and existing. The two policies stay clearly separated, so respondents can always see exactly who is…

Hi, I’m working with a Smartsheet form and created conditional logic for the “Feature Implemented” field. The logic appears to be configured correctly: if the value selected in “Feature Implemented” is “Other,” the field “Feature implemented if other” should be displayed for the user to enter additional details. However,…

I am trying to create logic in my form, but the fields are not all showing up. Is there a maximum number of logic mapping I can create on my form?

For some reason, when non-licensed contact users are sent fields to update via the "Request an Update" automation they are now prompted to get a Smartsheet license. We've gotten several complaints from customers, and our data is being negatively impacted as a result. This is a new error that seems to align with the roll…

We are getting duplicate notifications from our automations. These automations have been in place for over three years and have never done this before. There have been no changes made to any of them. This is happening on a variety of sheets and a variety of automations. It started sometime about mid August. Is anyone else…

We are trying to automate the population of image thumbnails into a Smartsheet sheet containing approximately 1,885 asset records. Current setup: - Each row contains a unique Asset ID (e.g. ID-01897) - We have a matching image file for every Asset ID (ID-01897.jpg, ID-01896.jpg, etc.) - Images already exist locally and can…

I’m having a problem with Umlauts (ä, ö, ü, etc.) not displaying correctly in Smartsheet following form submissions. �� The issue impacts all fields and seems to occur during the data ingestion from a form to the sheet. It started recently, even though I haven’t changed any settings. My personal regional setting is German.…

We have recently experienced an issue with the date field on forms no longer accepting non-date values. This is despite the date column on the sheet being set with the "Restrict to dates only" setting toggled off. The forms have not had any configuration change and have previously accepted non-date values (last recorded…

I have created a Smartsheet form that passes through multiple people after the original form submission through "request an update" function. I'm having issues as the form logic for the follow up questions is not working. I have tried doing a work around by using help text in the "description" box, or even adding headers.…