Best Of
Re: Unhide specific columns on a sheet
I would love the be able to unhide 1 column and not all columns. Maybe from a dropdown list of columns that are hidden. I know you can stretch the columns but that doesn't always work and if you have multiple columns hiding in a row it is very frustrating to find what you are looking for.
Indenting Text for Dashboard Exports
Hey Smartsheet Community! I am posting this in response to the Engage Product Vision sessions that Ben Canning hosted, where there was some talk about someday exporting dashboard content other mediums such as PDF, Powerpoint, Google Slides, etc. In my company's change management journey we have been working hard to standardize a per-project dashboard layout that can easily be snipped and pasted into those other layouts. Reality is executives want the 'highlights': talking points they can read off-line, share, print, or copy/paste, all without having to sit through a project update meeting.
If your PPM weekly rollup is going to be consumed off-line by leaders, one key requirement is to include story bullets, not just graphical indicators. There lies my challenge: How to build a dashboard layout that honors the indent or 'nesting' of text bullets?
In Powerpoint, Slides, Word, or Email, we often communicate with nested bullets or numbers, like this:
In Smartsheet, you can do this within a sheet if the update is your primary column. Many of us probably have variations of this:
However, we break our updates into 3 key areas: Current Status, Recent Accomplishments, and Upcoming Activities, like this:
Unfortunately, only the primary column can indent, so we needed another way to visualize each of the 3 buckets. Likewise, the primary column indenting can only be viewed in a sheet, not in a report or dashboard. I have tried multiple formulas to insert spaces or blank ascii characters to force the indenting, with no success. There are a handful of community articles about leading whitespaces with formulas, and they all seem to land on the same problem, here's an example:
https://community.smartsheet.com/discussion/26966/cell-with-leading-whitespace
The workaround we have landed on is this:
1. PMs enter their updates in a single row per update (no indented child rows)
2. PMs are trained to use alt-enter within the cell to separate their thoughts and keep it short, like you would in a powerpoint (no run-on sentences, no extra words)
3. We have a hidden locked row in the Summary section that uses index to collect the row with the most recent update, and then convert their content into bulleted format in 3 fields using ALT characters (e.g. https://tools.oratory.com/altcodes.html)
4. We deliver those 3 fields to the project dashboard using Metric Widgets
Our first row of data sits in row 24. There is a helper column called "Dates with an Update" that makes sure the row we grab actually has content. The formulas are:
="• " + SUBSTITUTE(INDEX(Accomplishments24:Accomplishments124, MATCH($[Last Update]@row, $[Dates with an Update]24:$[Dates with an Update]124)), CHAR(10), CHAR(10) + " • ")
="• " + SUBSTITUTE(INDEX(Accomplishments24:Accomplishments124, MATCH($[Last Update]@row, $[Dates with an Update]24:$[Dates with an Update]124)), CHAR(10), CHAR(10) + " • ")
="• " + SUBSTITUTE(INDEX([Upcoming Activities]24:[Upcoming Activities]124, MATCH($[Last Update]@row, $[Dates with an Update]24:$[Dates with an Update]124)), CHAR(10), CHAR(10) + " • ")
Each PM then snips this portion of their dashboard and pastes it into Powerpoint. We collate and send out to our executive team weekly.
The drawback of this approach is we still lose the nesting. We have another version in testing that uses multiple rows to allow primary column indenting, and then applies an alternate character from the ALT-map. This is actually more complex and fragile because users visually lose track of whether their indented row is level 2,3, 4, etc. We're trying to solve for that with more training and more conditional formatting, but it's just not ideal.
Summary: When Smartsheet works on the design for extracting dashboard content to other mediums, I hope they will first deliver a method to show indented content in reports and dashboards. Bonus points if we could indent in columns other than the primary column, but I suspect that's far fetched.
Challenge: Any community users out there have a better way to nest and indent text content within a dashboard widget?
Scott Peters
Re: How are you currently using Smartsheet for Marketing?
Hello, I came across smartsheets a year ago. Prior I was using MS Project, Assana, Trello, etc, etc. Smartsheet looks great. But my issue is running multiple marketing teams from simple tasks to complex product launches I need a way to manage the projects and roll up into a summary for presenting to the ELT. Not quite sure if we run multiple sheets or a single sheet with children off nthe parent.
Are there some basic overview videos so I can get my head around smartsheet
Re: Licenses and True-up confusion
This new subscription model has been nothing short of a nightmare and has lacked transparency to say the least. This seems like some bean counter's brilliant idea w/o any consideration for their customer base. And I'm an accountant (bean counter) btw, so I can say that. This change has been forced upon us and is a clear money grab, not to mention has required tons of our time as customers to try and figure this thing out.
Smartsheet is supposed to (or should) save us time, but clearly leadership has lost sight of who made them rich (their customers) and they don't care that this new model is not only costing us more money, but has ALSO cost us mega tons of time trying to figure this stupid thing out (and maintain it so we're not over billed automatically), when the former system was actually working just fine. Just fine for us as customers, who Smartsheet should be serving, but apparently it was not serving leadership's pocket book, so now, we the customer are serving Smartsheet.
When paying for a product/service, it's should be a mutually beneficial proposition and this new subscription model is about the farthest thing from that! Can someone from Smartsheet actually explain to me why this change was made in the first place? And why was this change forced upon us without so much as even asking or polling us about user mgmt shortcomings?
ljgrissom
Folders for Data Shuttle Workflows
I have many D.S. Workflows and would like to save them in folders for each sheet their tied to. This way I don't see all the workflows in a long list
How to delete rows automatically
Community;
I manage a process that injects a fairly high volume of rows into a sheet at least weekly. These rows are meant to be viewed by a sales team, annotated, acted on, and then archived. After about a month they lose all value (key data points are moved into our ERP or POS backend, depending on outcomes).
But the sheets quickly overfill, despite moving as many as possible from the active sheet to a secondary and tertiary set of sheets.
I need to automate deletion of the oldest rows. Any ideas?
dm
Dale Murphy
Re: Global Update - Find/Replace on Multi-Select Field
Anyone aware of any updates on this feature gap? I am experiencing the same issue.
Re: Delete Rows using an Automation
I can't believe that it's 2025 and we're still asking for this feature!
Feature Request: API - Ability to Enable+Disable Automations
FEATURE: Add the ability to enable and disable all sheet automations via the Smartsheet API.
THE REASON THIS SHOULD BE IMPLEMENTED: When a workspace or sheet is duplicated the automations all remain active. So if "Save as New" is used as a backup method, time-based automations will also duplicate. As a result, if there are multiple sheets in a workspace with time-based automations, the user must open every sheet and disable all the time-based automations.
At least two third-party backup solutions use "Save as New" API to function, Smartbackup and SmarterBackup. All their clients would benefit from this, as would all our users in our enterprise environment.
NeilKY
Re: Formula with SUM, COLLECT & CHILDREN
The issue with the second formula is simply one too many closing parenthesis at the end.
Paul Newcome




