Why is new ticket automatically being deleted?

Mel_Cro

I am using the WorkApps Ticketing System template and have customized it for my needs. I have run into an issue when every time I add a new ticket, the row that is created will delete. I have tried adding in the information in a variety of ways and no matter what, even after saving, I get a refresh notification and the row deletes.

I have created some basic workflows and none of them involve moving/deleting a row to another sheet.

Does this template have predefined ticket limits? I am only on row 21

Andrée Starå

Hi @Mel_Cro

I hope you're well and safe!

Have you checked the Activity Log for clues?

Was that the issue?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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