Why is new ticket automatically being deleted?


I am using the WorkApps Ticketing System template and have customized it for my needs. I have run into an issue when every time I add a new ticket, the row that is created will delete. I have tried adding in the information in a variety of ways and no matter what, even after saving, I get a refresh notification and the row deletes.

I have created some basic workflows and none of them involve moving/deleting a row to another sheet.

Does this template have predefined ticket limits? I am only on row 21