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Delete users capability removed from Admin Center - UPDATE March 7th
To ensure the ongoing security, stability, and performance of the Smartsheet application, Smartsheet recently removed the ability to delete users from the Admin Center.
Please note that the delete capability will be removed from all interfaces – including API, Directory Integration, Legacy Admin Center, Bridge etc. With the delete action removed, customers should instead deactivate users that must have their Smartsheet access revoked. Beyond offering a secure means of removing users from your account, deactivate will improve your experience by helping mitigate issues associated with asset ownership transfers and also enables the ability to re-activate the user if needed.
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Please feel free to reach out to your account team or submit a support ticket if you need further assistance.
The Smartsheet Product Team