Send a notification when an update has been completed

Joaquinwood

If I send a user an update request, I would like to know when the user has updated the record. Is there a way to trigger a notification when this happens? I can see that the update requests have a status, but I don't see a way to trigger a notification when this status changes to "Complete".

Jeff Reisman

@Joaquinwood That's not currently built into the Update Request functionality, but it's a great idea! You can submit product feedback here and also start a thread on this here!

There is a workaround though. If there's a particular field being changed only through the update request, you could create an Alert automation that is triggered when a row changes, when that field changes to any value or a particular value, which should tell you that the update request was completed.

Joaquinwood

Jeff Reisman

Feb 15, 2023

@Joaquinwood That's not currently built into the Update Request functionality, but it's a great idea! You can submit product feedback here and also start a thread on this here!

There is a workaround though. If there's a particular field being changed only through the update request, you could create an Alert automation that is triggered when a row changes, when that field changes to any value or a particular value, which should tell you that the update request was completed.

Thanks for the idea. I will have to resort to that workaround.