Automated Alert with all row attachments
Hi,
My automated alert is triggered when rows are added or changed and a specific condition is met. A change would be when an attachment is made. There will be several attachments to a row. However, it appears that the alert only includes the latest attachment(s) that triggered the workflow. How do I get the alert to include ALL attachments on that row?
Best Answer
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@Ute I don't believe you can. This limitation is in place to keep Smartsheet's email functionality from getting bogged down with attachments. To send an attachment, the workflow has to be triggered by a change involving that particular attachment, otherwise it isn't sent.
Regards,
Jeff Reisman
Link: Smartsheet Functions Help Pages Link: Smartsheet Formula Error Messages
If my answer helped solve your issue, please mark it as accepted so that other users can find it later. Thanks!
Answers
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@Ute I don't believe you can. This limitation is in place to keep Smartsheet's email functionality from getting bogged down with attachments. To send an attachment, the workflow has to be triggered by a change involving that particular attachment, otherwise it isn't sent.
Regards,
Jeff Reisman
Link: Smartsheet Functions Help Pages Link: Smartsheet Formula Error Messages
If my answer helped solve your issue, please mark it as accepted so that other users can find it later. Thanks!
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@Jeff Thank you. I will have to come up with a work around though.
