Salesforce and Jira Connectors: Administrator Collaboration on Workflows

jessica.smith

At present administrators can see a workflow created by another administrator, but they cannot view or edit details. Oddly, they are able to disable or delete it.

Administrators need to be able to share their Salesforce Connector workflows with other administrators with edit and view permissions.

Jamie Kubik

The Smartsheet for Jira Connector should allow users to be viewers or editors of workflows created by other users. Today only the workflow creator can see the contents of the workflow which creates risks by relying on a single person.

jlau

Enhance Connector so that the Workflow can be edited not only by owner; need for ease of workflow management and better business continuity

cwcage

I would also like to see a feature for at least system admins to be able to edit Salesforce Workflows or at least transfer ownership. We have had multiple instances where the workflow owner has left the company, and we have to recreate because there is no way to edit.

Alex Brown

There needs to be a way to transfer ownership of existing JIRA connectors especially in a world where layoffs are more and more frequent. The amount of pain and agony on trying to recreate these without breaking hundreds of projects is really making me hate on Smartsheet where I otherwise have found it to be a useful tool.

Michael Plunkett

The fact that the prescribed action is to take screenshots and recreate a workflow from scratch tells you all that you need to know about this product design. For the cost of the connector, this should be a bigger priority.

Danielle Wilson

Hi @Michael Plunkett there should be some updates to Connector workflow sharing early next year - I'll post an update on this thread when the release comes!