Pre-Approved Changes Pulled From Approved Standard Changes
Hello! I'm attempting to create a change management system wherein the pre-approved changes can reference previously submitted (and approved by our CAB) standard changes.
- Pre-Approved Changes - need it to be a drop-down list of pre-populated requests that are Standard change requests that have been approved to become Standard.
I am struggling with finding a way to connect these via automation.
We include a ticket ID, Change Type, Change Description, amongst others but this is how I'm thinking to correlate the two… but I am hitting roadblocks and don't know what to try next.
Any thoughts would be appreciated!
Answers
-
Hi @Alia.Anees
I hope you're well and safe!
Not sure I follow! Can you elaborate?
Can you share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 64.2K Get Help
- 419 Global Discussions
- 221 Industry Talk
- 461 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 142 Just for fun
- 58 Community Job Board
- 462 Show & Tell
- 32 Member Spotlight
- 1 SmartStories
- 299 Events
- 38 Webinars
- 7.3K Forum Archives