Pre-Approved Changes Pulled From Approved Standard Changes
Hello! I'm attempting to create a change management system wherein the pre-approved changes can reference previously submitted (and approved by our CAB) standard changes.
- Pre-Approved Changes - need it to be a drop-down list of pre-populated requests that are Standard change requests that have been approved to become Standard.
I am struggling with finding a way to connect these via automation.
We include a ticket ID, Change Type, Change Description, amongst others but this is how I'm thinking to correlate the two… but I am hitting roadblocks and don't know what to try next.
Any thoughts would be appreciated!