Incomplete data when data shuttle is run

Pei Ling

Hi guys

I have been using data Shuttle to upload report from my one drive since few months ago and it's been working perfectly until today.

Everything I'm trying to run were showing the yellow icon with exclamation marks.

When I check my target sheet, only half of the data were uploaded.

I've recheck my mapping and nothing has change. Need some help or guidance if anyone encouter this and how do solve this. Thank you.

parulmishra

You can click on the Date stamp "02 Jun 2023 13:36" You will be able to see the Run log and incase of failure the error message will also show up. Something like this

Pei Ling

HI Mishra,

Thank you for getting back on this. I've got this error, do you know what is it related to?

parulmishra

Are you trying to do an upload via excel or google sheets

Pei Ling

Hi Mishra,

Yes, I've been been using do an upload via excel a couple of months ago since i started the project.

Pei Ling

Hi Mishra,

This issue solved last Friday after reporting this to SmartSheet support team. I appreciate you for responding to my query :)