Who could I contact for Sales?
I have been trying to get in contact with a sales person as the company I work with wants to move forward with more features. Unfortunately, I cannot simply sign up for the extra features needed to run our operations. I filled out the contact form on multiple occasions and received absolutely no response. I called the sales department and just got a "Sorry, there is no one available to receive your call". I call multiple times a day. I reached them once, got an appointment but I missed it as I did not realize the meeting was in Eastern time at 10 AM, making my Pacific time zone a 7 AM appointment. I emailed the Sales agent to apologize for the misses meeting and to ask if we could reschedule but received no response. I currently have a free trial but I would like to get the additional services before it runs out.
Smartsheet's prompt assistance will be greatly appreciated!