CopyRow Automation Not Working or Glitching

Ryan Holguin
Ryan Holguin ✭✭✭✭
edited 06/14/23 in Smartsheet Basics

Hello All,

We've recently had a few issues regarding the CopyRow Automation. We have our stakeholders submit project request from the source sheet to a project tracker/list sheet (destination sheet). However, there have been a few cases recently where the automation didn't run when all of the criteria were met, causing projects to be delay.

Would you be able to offer any guidance on why this would happen all of the sudden? It's been working all year without issues.

Here's how the automation is set up: