Smartsheet Basics
Smartsheet Basics
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Approval Workflow not sending notification
HI have an approval workflow that requires a notification to be sent to a user once the approval is done. The workflow has two conditions that split an approval process and subsequent actions, but both flows end with a notification step. The "Above R5000" = Yes" condition works perfectly but the "Above R5000 = No" condition does not send the notification.
Below is the specific alert that does not work
Here's a screenshot of the 2 conditions in comparison
@Michelle Basson and @Andrée Starå could you perhaps assist?
Answers
-
Since the first approval is always going to Accounts Team Lead, try to move your conditions post the approval by the Accounts Team Lead.
Thanks,
Aravind GP| Delivery Manager
Atturra Data & Integration
M: +61493337445
E:Aravind.GP@atturra.com
W: www.atturra.com
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