Create an unlicensed admin account for IT administration?

CriticalPath

We use an outside managed service provider (MSP) to support the IT needs of our business. It would be great to have an unlicensed (i.e., free) account that they could use to manage our Resource Management by Smartsheet system -- they would not represent a resource which has to use the system for resource mgt purposes. This would also be useful for Smartsheet's recommended administration of SSO: “First, create or designate a user account that will use a username and password (not SSO) to log in. This account provides you with a backup strategy in the event that changes are made to your SSO configuration and SSO-enabled users are no longer able to log in.” Thanks!

Andrée Starå

Hi @CriticalPath

I hope you're well and safe!

Great idea! That would be a great addition to Smartsheet features.

Please submit this as a Product Feedback or Idea (If it hasn't been added already) when you have a moment.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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CriticalPath

Done - thanks!

Andrée Starå

@CriticalPath

Excellent!

Happy to help!

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