August Question of the Month 💭 Join the conversation and receive a badge!

AMPM_4ME

I am the current SME in my department. I keep bringing people into our platform. I love the smartsheet community. I watch the videos, google search, and trial and error. Sometimes I just sleep on it and try again the next day. Working in a sandbox and beta testing myself helps. Test, Test, Test, then activate!

Mohala

When I get stuck, I turn to the community forums and support documentation that is readily available. I usually troubleshoot by myself because resolving the issue by learning new things is much more satisfying.

Smartsheets let me work smarter, not harder. 😉

CatSusk

I come here first. When I can't find the answer I ask our consultant :)

melissa.garcia

I utilize the two other Smarties in my org @akrenek and @malbers first then thumb through Community posts if they cannot guide or help me out. 🤩

Michelle Choate 2

I am the Smartsheet Guru for my company, so for anything I do not know, I come here, to the Community!! I love interacting with this group!! 😍

Syed Muhafzal

@Paul Newcome for some insane but genius formulas 😅

The community for everything else 😀

Itai Perez

Community, Youtube, @Rich Coles

Nienke

Reliable resources include the Smartsheet Community, official Support, Help Center, online forums, training courses, webinars, and YouTube tutorials💪

nfatolitis

I use the SmartSheet community the most. Google is a close second.

I will add, other products have a user community as well, but some don't have the details needed to learn something new, some often push users to support and the community doesn't see the answer. The SmartSheet community is great. I have had several "Ah-Ha" or "ohhh that's cool" moments reading through responses.

And I never knew I would enjoy badges so much. :)

akrenek

I have two resources I maximize. 1.) the Smartsheet Council within our organization (Shout out to @melissa.garcia and @malbers) is wonderful! 2.) The Smartsheet Community has provided me with so many solutions to my problems. I am grateful to have a community that I can reach out to when I can't quite figure things out. :)

TomG

Hi,

The battle for the top spot was a tough one, early in my Smartsheet life it was definitely Smartsheet University, but I now lean much more on the Community and great folks that are so willing to help each other. Y'all are amazing!!! I often will peruse the boards just looking for new cool ideas that folks have done.

I have a few workplace colleagues I can reach out to as well.

I also lean on excel gurus, often a solution they have come up with can be adapted/morphed to work in Smartsheet.

Astrid

I used the Smartsheet videos and youtube. Now I look at the community discussions.

malbers

Beyond thankful to have Smartsheet enthusiasts @melissa.garcia and @akrenek as powerful resources and it's great to have coworkers to talk shop with and celebrate wins!

Andrea Palmer

Here! I am the Smartsheet Guru for my company so if someone asks a question I can't answer, I search community topics first! Works every time and I get to remain the Smartsheet Superstar to my peers. HA

Nick_the_PM

This is an easy one -- for Smartsheet advice and/or guidance I turn Smartsheet Community!!

Using this amazing community, I've been able to enhance my Smartsheet skills and take back innovative solutions to my team using this PPM tool. 🎓️