Automation doubles up on emails?


We have an automation set up to send an email to a project admin every time someone fills out our SmartSheet request forms. Each employee has their own unique form, but sometimes if input is sent very close to the same time from either the same or different employees, SmartSheet puts both requests into a single email to the admin. Our admin has to forward these on to other teams and must keep each request in a separate email string. Having two requests on the same email creates additional work for her.

Is there any way to prevent this?