What has SmartSheet done to the Gmail add-on?
On or about Aug 10th, I saw a modified version of the SmartSheet GMail add-on when I went to use it, viz:
The principal change here is the much smaller comment window which only enables at most 5 lines of the email thread that you're working on to be viewable and editable simultaneously. This is shown in the first circled area. Prior to this change, the editable and viewable area took up a good portion of the second, lower circled area, which was much more useful in terms of editing potentially long email threads as you could see more of them while you were editing.
I edit and send email threads multiple times a day to my IT Support sheets. This will significantly negatively affect my efficiency in that regard. I have to ask, what was the thinking (if any) behind this change? How did SmartSheet developers think this was going to help users by restricting the useful area they could work in?
Can I go back to the previous, perfectly functional version of the Gmail Add-on somehow? Please?