Smartsheet sheet/report added to Teams channel not visible to other non-licensed users within my Org

vishal_jain

I want other people in my organization to access sheet from within Teams channel they are part of. They are not Smartsheet users; means they dont have smartsheet account.

I published the sheet with Read Only - Full option and 'available to anyone with link'.

I clicked on the + button in Teams channel and selected the sign and selected the sheet I wanted to share with others and selected 'Publish' option again while adding that sheet to Teams tab.

It does add the tab to Teams channel (for me) but that tab is not visible to other Teams users.

I am following the instructions as laid out in this article.

https://help.smartsheet.com/articles/2479076-publish-smartsheet-items-to-microsoft-teams

What am I missing here? Appreciate your response.

Genevieve P.

Hi @vishal_jain

This sounds like it may be a Teams-related problem, if the tab doesn't appear at all for others. Have you tried adding other types of tabs to see if they appear for others?

Here's what I found online for Teams Tabs in the Microsoft Teams Community:
https://answers.microsoft.com/en-us/msteams/forum/all/tabs-missing-in-teams-channel/2a465a70-ef90-40ea-9904-abe66724c40a

First, make sure that you have the correct permissions to view and manage tabs in the channel.
You can check this by clicking on the three-dot icon next to the channel name and selecting Manage channel.
There, you should see the Members and Settings tabs. Under the Settings tab, you should see the option to Allow members to create, update, and remove tabs. Make sure that this option is enabled for your role. If you are not an owner or a moderator of the channel, you might need to ask them to check this setting for you.

Genevieve P.

Hi @vishal_jain

This sounds like it may be a Teams-related problem, if the tab doesn't appear at all for others. Have you tried adding other types of tabs to see if they appear for others?

Here's what I found online for Teams Tabs in the Microsoft Teams Community:
https://answers.microsoft.com/en-us/msteams/forum/all/tabs-missing-in-teams-channel/2a465a70-ef90-40ea-9904-abe66724c40a

First, make sure that you have the correct permissions to view and manage tabs in the channel.
You can check this by clicking on the three-dot icon next to the channel name and selecting Manage channel.
There, you should see the Members and Settings tabs. Under the Settings tab, you should see the option to Allow members to create, update, and remove tabs. Make sure that this option is enabled for your role. If you are not an owner or a moderator of the channel, you might need to ask them to check this setting for you.

vishal_jain

Thanks. This helped.