How to set up automation to specific people.

Hello,

I am working on a smartsheet and I ran into a problem. I have it set up currently where there are 5 options (A,B,C,D,E). and right now i have it to where if any of the option are picked person A email will fill in a different row. But now i need it to where if option D and E are picked both person A and now Person B email will both be added.

Thanks you!

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Answers

  • Hey @Jeremy Y O

    The way I would do this is with Condition Blocks.

    Have one block for A, B, C, and another one for D and E.

    For example:

    Condition blocks: Filter what your automated workflows send

    Cheers,

    Genevieve

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  • Jeremy Y O
    Jeremy Y O ✭✭✭✭

    @Genevieve P.

    Thank you for your response. That is how I originally set it up but What i need now is for the first condition to have A, B, C, D, E and then the second condition to have only D and E. But when I tired it it wouldn't fill in the second condition into the cell when selecting D and E only the first.

  • Hi @Jeremy Y O

    You're correct - if a condition is met, it will skip all the other ones. This means that if your first block has "D" and "E" selected, it will never get to a second condition block (so you can't select those in another path).

    Another option would be two completely separate Workflows:

    • One with the trigger for A, B, C, D, and E going to a specific person
    • One with the trigger for D and E going to a different person (but not the same as the other one)

    This will trigger two workflows at the same time if a row matching D is created, sending two separate emails.

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  • Jeremy Y O
    Jeremy Y O ✭✭✭✭

    @Genevieve P.

    Will this also work when using the option of assigning people? so both emails will be put into one cell?

  • Hi @Jeremy Y O

    Yes, as long as you UN-Check the section that says it replaces the cell content.

    It should be grey, not blue:


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