Why are my workflow notifications not coming over as my name via Smartsheet?

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I have my automated workflows set up to "send from triggering user." However, I have made a few updates, as well as others who have triggered the workflow, and the workflows show in email as from "Smartsheet Automation" instead of from "triggering user name via Smartsheet". I have been playing around with it but can't figure out how to fix it so that it shows the name of the triggering user in the email notification.

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