Smartsheet adding a digit to a numeric field
Paula Cosentino
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Just wondering if anyone has run into this. We have providers fill out our forms. A couple of fields are their business Tax ID and/or their individual NPI. We've seen quite a few come in where the number is 1 number off. Of course, the submitter could have made an error but we've seen enough to question if something can be happening.
Answers
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I mean if a tax id is 12345688 it comes across as 12345689. Just numerically adds a digit to the last number. If if the last 2 numbers are 89, it'll change it to 90.
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You are going to want to reach out to support for this one. I've never seen or heard of this before.
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ok thank you.
