Smartsheet Jira Connector workflow issues

Tarun Gaur

If the Smartsheet Jira connector is disabled due to the deletion of the Smartsheet application link in Jira, can I reestablish the connection using the same email ID, and use the same consumer key, and public key? I am particularly interested in understanding if the same credentials can be reused to set up the application link within Jira, and if so, can the workflows associated with this again start working?

Genevieve P.

Hey @Tarun Gaur

Yes, you can reestablish the connection using the same credentials and your workflows should start working again.

Cheers,

Genevieve

Genevieve P.

Hey @Tarun Gaur

Yes, you can reestablish the connection using the same credentials and your workflows should start working again.

Cheers,

Genevieve