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Add Parent Link to Smart sheet/JIRA connector

Currently, the Smartsheet/Jira Connector is not populating the Parent Link, as Jira moved all Epic Link into Parent Link. With Parent Link, this allows user to be able to calculate the percentage of the completion of the Epic, so anything and everything can fit under it. There is a bug or no support as smartsheet should be able to dump everything from JIRA into Smartsheet, but this one is not working.

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Idea Submitted · Last Updated


  • Any updates on this?

  • This is definitely an issue now that the Epic Link is officially retired since 2/13. This is now causing errors in our Jira-SS connector. It's as if on the SS side, you are still using the Epic Link and have not updated the Parent filter.

    The Epic Link has a drop down of all of our Epics/Parents.

    The Parent filter is a text box. This should map to the Epic numbers, as the Epic Link filter did previously. Please fix this!