Smartsheet User Names - Resource Management - Temp Contractors

Hello -
We have one constant email address that gets used by a few people for specific projects, so it's not always the same person. Contract employees - not permanent. I was told that my recurring error in Smartsheet not syncing to Resource Management is due to inconsistent naming within the sheet to RM. What's suggested for something like an "Info@" email address that gets rotated?
Answers
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Hi @KatieS3941
Not sure if this will help or not, but Genevieve has provided a great breakdown of how contacts work in response to the following question: Contacts not coming over on all sheets — Smartsheet Community
Hope this helps and that you have a great day,
Jason Albrecht MBA, MBus(AppFin), DipFinMgt
LinkedIn profile - Open to work
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