Unable to transfer ownership of specific Smartsheet items

eLIZo

I used to be able to click share for a specific sheet and make someone a owner of a specific document.

A few weeks back, the "Make Owner" option stopped showing up. Is there a reason this option was removed and what is the workaround?

Jason Tarpinian

It's definitely still an option to transfer ownership, either an item level or workspace level. A silly question, but make sure that you are the Owner of said item and this should show up:

If that's not happening, maybe ask the person who you'd like to own request it:

Kate C. Hasse

I am having the same issue. The only options for items that I own in a specific workspace are Admin, Editors, Commenter, Viewer - I have no option to "Make Owner."

Jason P

Hi All,

This may help. https://help.smartsheet.com/articles/520103-change-the-owner-sheet-report-dashboard

Kate C. Hasse

Hi Jason,

Yes, I've tried those methods. Still is not working. What am I missing? I also had them request ownership but I didn't get any notificaitons to transfer ownership. What is going on with this? Why am I not able to transfer ownership of these items?

Jason P

Are they also shared to the workspace the sheet is in &, Are they a licenced user?

Jason Tarpinian

If the items you are trying to make the Owner of are in a workspace, they need Admin level sharing at the workspace level.