Does an individual need to have a PAID account in order to view the sheet indefinitely?
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Hi, under the pro plan - does an individual have to have a PAID account in order to view the Smartsheet? I shared a sheet with my team, and it asked them to create an account however, since it's a free account it's only on a trial basis of 30 days. I was under the impression that under the pro plan, there was an unlimited number of free viewers?
Answers
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Hi @isantos
If you're on the Pro Plan, then in order to Edit content your users will need to be on a paid license on your plan (here's more information: Dashboard widgets and sharing in the Pro plan)
However you can still share your sheets to Free users or users on a Trial to give them View only access to those sheets. They will need to create a Smartsheet account so they have a secure password and login to see the sheet, but this can be any type of account - paid or not.
You are correct that on the Pro Plan you can have unlimited Viewers.
Cheers,
Genevieve
