Using the new customized sender in automations: Send from Smartsheet Automation

Andrea_Thompson

I thought this new feature would also update the reply-to email as a generic donotreply email address. But it looks like the reply-to email (at least for an alert type of automation) goes to the owner of the sheet. Is the only workaround to create a user with a generic donotreply email and transfer ownership to them?

Genevieve P.

Hi @Andrea_Thompson

You're correct, there currently isn't a way to customize the reply to email address other than changing who the owner of the sheet is.

Please feel free to add your vote and voice with scenario to this Product Idea: Separate reply-to email address for auto emails

Cheers,

Genevieve

Genevieve P.

Hi @Andrea_Thompson

You're correct, there currently isn't a way to customize the reply to email address other than changing who the owner of the sheet is.

Please feel free to add your vote and voice with scenario to this Product Idea: Separate reply-to email address for auto emails

Cheers,

Genevieve