Does creating a free user account cause conflicts with sheets already shared?

CatSusk

Hi,

My company has the Enterprise plan. Some users have given access to vendors through the sheet itself. As the admin, I would prefer to give those people free accounts and sent them invitations.

I've received complaints that things aren't working smoothly like "I can't see the sheet I used to see" and "we were editing in real time but I couldn't see his edits".

Has anyone else run into this? My guess is to remove those users and re-add, but is there anything else I can do?

Thanks!

AravindGP

Hi @CatSusk

You can add people with a free account. I can't see the sheet, could most likely be due to a sharing issue. Edits in real time is not visible to anyone now, it is a feature in the product roadmap (not sure of the timeline though). Currently, you can just see that someone is also having the sheet open at the same time.