Is it possible to figure out which sheet an automated message came from?

lgabel

Hi all,

I have built some rubrics that automatically inform students whether or not they have met the criteria for a badge award. "Yes" gets one email, "No" gets another. The problem is that I cannot find the workflow I set up (it was a while back), and I have to change the wording of the notification. The sheet itself is not included in the email message. Is there a way to track an automated notification back to its source?

Courtney S.

Based on older questions on this subject (linked below) I think your best bet might be ask Smartsheet support to help you find the right sheet/workflow.

How can I find which automation is sending a particular email? — Smartsheet Community

Find the source sheet of an automation email — Smartsheet Community

lgabel

Thank you! I saw that one and hoped maybe there would be a newer solution out there... Help ticked submitted.

Carson Penticuff

There should be a workflow id# at the bottom of the email. If you contact customer support, they may be able to provide the sheet name based on that ID.

lgabel

Thank you!

alwayslearning

@lgabel I have the same question. Was Smartsheet's customer support able to help you? What did you have to submit to get an answer?