Update Request Complete

Lee Wilson

Hi,

Is there a way a completed update request can be re-instated?

I have a situation where an automated update request was sent with 13 rows. The person completed a couple of rows and submitted them.

He then went back to the same link to complete the other rows. The form allowed him to fill in the details; however, when he tried to submit it, it said the link had already been used.

Andrée Starå

Hi @Lee Wilson

I hope you're well and safe!

Unfortunately, it's not possible now, but it's an excellent idea!

Please submit this as a Product Feedback or Idea (If it hasn't been added already) when you have a moment.

Here's a possible workaround or workarounds

• Have a checkbox they check when they have completed everything. Until they do have a workflow trigger, send the update request again.
• Similar to above, but have something in the process that indicates that the update has been completed, and that will stop the process.

Make sense?

Would that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Andrée Starå

Hi @Lee Wilson

I hope you're well and safe!

Unfortunately, it's not possible now, but it's an excellent idea!

Please submit this as a Product Feedback or Idea (If it hasn't been added already) when you have a moment.

Here's a possible workaround or workarounds

• Have a checkbox they check when they have completed everything. Until they do have a workflow trigger, send the update request again.
• Similar to above, but have something in the process that indicates that the update has been completed, and that will stop the process.

Make sense?

Would that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Lee Wilson

Thank you Andrée, great workaround.

Andrée Starå

@Lee Wilson

Excellent!

Happy to help!

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!