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Automated Email updates-- SUGGESTING MORE EFFICIENT FORMAT FOR COMMENTS

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Nick DeLaO
edited 12/09/19 in Archived 2017 Posts

Hi All--

I LOVE SmartSheet but I really wish the AUTOMATED emails that are sent that include the COMMENTS section could be setup like the emails that can be sent from manually selecting the "send" function on a row; which places the message ON TOP of the row information.

Said in a simpler fashion--PLEASE PUT THE COMMENTS ON TOP OF THE ROW INFO!

Reason being--the format of the automated emails does not take the readers attention to the comments--it currently reads top to bottom:

  • COMPANY LOGO & LOGIN HEADER
  • SHEET HYPERLINK
  • "CHANGES SINCE..."
  • 2 ROWS UPDATED
  • 1 COMMENT ADDED (IF ANYTHING IT'D MAKE SENSE TO PUT IT HERE)
  • LINE BREAK-------------------------
  • REDUNDANT INFO ABOUT CHANGES TO SSHEET(same as bullet 4)
  • ROW INFORMATION
  • CHANGES MADE BY.......
  • LINE BREAK----------------------
  • LIST NUMBER OF NEW COMMENTS ADDED....
  • FINALLY WE HAVE THE ACTUAL COMMENT HERE AT THE BOTTOM OF THE EMAIL frown

Love your work--love it more if you make this change!laugh

2017-08-02_17h38_53.png

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