Resource Management Panel Displaying Invalid Schedule: Need Help with Workload Tracking Issue

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Hello,

I recently deleted a sheet that contained some scheduled assignments and resource allocations. Although the sheet is no longer valid or relevant, the schedule still appears in the resource management panel, and the system is not refreshing and updating it. I have tried resetting the system by turning off workload tracking and turning it back on, but it did not help. The issue is that I cannot turn off tracking in the deleted sheet because it no longer exists. I would appreciate your help in resolving this problem.

Answers

  • Genevieve P.
    Genevieve P. Employee Admin
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    Hi @TitleVI2023

    Before deleting the sheet, it would need to have "Turn off Workload Tracking" enabled to remove it from the schedule.

    If it has been less than 30 days, you can recover the sheet to turn off the tracking and then delete it again. If you're unable to recover the sheet, then you will need to go to Resource Management, find the project, and delete the assignments manually from there.

    Cheers,

    Genevieve