Time Column Type

torishriver

Similar to how there is a date column format, there should also be a time column format. Currently there isn't, so my organization uses a text type column, which leads to huge data quality problems. Some people enter military times, some don't, some include PM in their times, some use pm in their times, and with it being a text column there is no way to set up validations around that.

Jessica Watson

I completely agree with this!

Cathy Salscheider

We were looking at using SS for a problem tracking/ticketing solution for our helpdesk, where tickets are submitted by end users and then managed within the solution. But they need to be able to track how long in minutes the ticket is open and escalate based on length of time the ticket has been unresolved. And to be used in reports to ensure that the helpdesk team is meeting the SLA for turnaround times.
This is the one issue blocking us developing ticketing solutions within SS

Cathy Salscheider

Actually, a true date/timestamp column option would work. thanks

Andrée Starå

https://community.smartsheet.com/discussion/comment/438365#Comment_438365

Hi,

I hope you're well and safe!

Please have a look at my post below with a method I developed.

More info: 

https://community.smartsheet.com/discussion/68589/lock-or-store-date-value-solution-without-using-zapier

Would that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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