Lead time question on approval request email

Options
Rebecca Shin
edited 05/31/24 in Smartsheet Basics

Hi,

Does anyone know when changes happen how long it takes to receive an approval request email?

It passed more than five hours but still not received the approval request email.

Checked my spam box not there also.

Thanks in advance for sharing!

Answers

  • Mark.poole
    Mark.poole ✭✭✭✭✭✭
    Options

    It should be fairly quick. There may be something that's not set up correctly in the workflow.

    If you found this comment helpful. Please respond with any of the buttons below. Awesome🖤, Insightful💡, Upvote⬆️, or accepted answer. Not only will this help others searching for the same answer, but help me as well. Thank you.