Lead time question on approval request email

Rebecca Shin

Rebecca Shin ✭✭

05/31/24 edited 05/31/24 in Smartsheet Basics

Hi,

Does anyone know when changes happen how long it takes to receive an approval request email?

It passed more than five hours but still not received the approval request email.

Checked my spam box not there also.

Thanks in advance for sharing!

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Answers

Mark.poole Community Champion

05/31/24

It should be fairly quick. There may be something that's not set up correctly in the workflow.

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